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Vertex powers Transitional Care Management with streamlined post-discharge workflows.

Our solution supports clinics in meeting CMS TCM billing criteria—including outreach within 2 business days, documentation of medical decision-making, and timely follow-up scheduling. All while freeing up staff time and driving meaningful revenue.

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Core Features

Main Benefits of the TCM Support Solution Include:

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Automated or manual discharge tracking.

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Secure outreach using HIPAA-compliant tools (e.g., RingCentral).

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Documentation templates aligned to 99495 (moderate) and 99496 (high) codes.

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Escalation workflows built into the process.

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Support for warm handoffs or direct scheduling.

Outcomes & ROI

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Increase follow-up rates post-discharge.

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Improve patient outcomes and continuity of care.

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Save thousands of dollars in missed reimbursement per clinic annually.

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