Benefits for Patients

- Improved Patient Satisfaction, Engagement, and Outcomes: Trauma-informed care tools and personalized AI algorithms enable tailored care that respects individual needs, leading to greater satisfaction, engagement, and better health outcomes.

- Access to Resources: Our platform’s dynamic database ensures patients receive timely, relevant resources to support their social and health needs.

- Enhanced Continuity of Care: Coordination across care settings ensures a smoother journey through care transitions and supports comprehensive care plans that address the patient’s overall well-being.

Benefits for Health Professionals Involved in Social Care Coordination

- Increased Efficiency and Reduced Burden: Our AI-enabled matching algorithm simplifies resource recommendations, freeing care coordinators to focus on high-value tasks rather than manual work.

- Streamlined Communication: Platform design optimizes communication among the care team, reducing time spent on coordination and enhancing collaboration.

- Data-Driven Insights: Care professionals can access analytics to better understand and respond to patient needs, track outcomes, and adjust care plans accordingly.

Happy African American Psychologist with Notepad

Benefits for Clinical Systems (Urgent Care Centers, Primary Care Clinics, Hospitals)

- Immediate Cost Savings: Social care coordination reduces avoidable ED visits and unnecessary service utilization, offering immediate cost relief.

- Long-Term Cost Savings: Faster discharge and reduced readmissions, supported by efficient social care resource coordination, lower costs associated with prolonged hospital stays.

- Improved Workflow Efficiency: A streamlined coordination process enhances clinical workflow, enabling teams to provide holistic care without adding to operational complexity.

- Population Health Management: Access to key KPIs and population-level data helps clinics monitor and adjust interventions to better meet social determinant goals and improve community health outcomes.

Benefits for Healthcare Payers

- Cost Reductions: Effective social care management reduces hospital stays, readmissions, and avoidable ED visits, directly impacting overall healthcare costs.

- Enhanced Value-Based Care Performance: Data insights help payers meet value-based care targets, improving care quality while controlling costs.

- Informed Resource Allocation: Analytics inform where resources are most needed, enabling strategic planning and investment in social care programs.

- Better Patient Outcomes: Investment in social care coordination helps prevent adverse outcomes and supports proactive care, aligning with payer goals of population health management.

A Positive Impact For All Stakeholders

Now Supporting TCM

Capture 99495 and 99496 billing codes.

Reduce burden on nurses and contact center staff.

Strengthen continuity of care after discharge.

Learn more on our TCM Support page.